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Service Desk Management Application

DELHI    |    JOB NO. 62414

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Job Description


PRIMUS is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and PRIMUS Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

India Market Unit
(Industry: Client Groups Products)
Work Location: Bengaluru/ NCR | Years of experience: 8+ years | Entity: India Business | Level: Manager


  • Ability to set up operations service delivery in F&A domain for India clients
  • Work with cross functional teams in Service Delivery, Technology, Mobilization and Process Experts to devise and implement a viable solution for clients at PRIMUS
  • Have a detailed understanding on potential pitfalls and Risks pertaining to setup and service delivery of F&A processes
  • Have a very good understanding of Industry Leading technology and transformation practices within F&A domain
  • Developing and managing relationships with Client stakeholders
  • Managing complex sales-cycles and presenting to C-level executives the value of our technology driven solutions across value chain
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Overseeing the project's financial budget, notifying stakeholders of key cost implications, changes to the budget, spending, and cost changes


  • Bachelor's level degree + MBA (optional)
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